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  • Back to main F.A.Q: Billing and payment questions


    1. What happens after I order a hosting account?
    2. Fees for my website are due soon
    3. Billing policy.
    4. How do I cancel my hosting account
    5. What method of payment can I use.
    6. Can I pay via check to set up an account.

    1. What happens after I order a hosting account? - Top

    We will set up your account often within minutes of receiving your order.
    Our hosting service works on a prepayment system.

    The login and uploading information will be emailed to the two email addresses
    that you provide in the sign up form. (can be the same email address)

    Hosting sign-up form


    2. Fees for my website are due soon - Top

    QUESTION
    Fees for my website are due soon!
    Do you automatically deduct the fees or how do I pay them?

    ANSWER
    Your account will be automatically deducted for the term that you signed
    up for and there is no need to do anything.
    In the following days you will receive a paid invoice.

    Please review your account from time to time to make sure all your
    information is up to date.

    You may do so via your domain control panel.


    3. Billing policy. - Top

    We require a minimum one-month contract. We accept American Express, MasterCard and Visa cards. Fees are due at the beginning of the hosting term.
    You credit card will be automatically charged on the renewal date of the hosting plan of your choice.

    4. How do I cancel my hosting account - Top

    We do not accept cancelations over the phone or via regular email.
    If you would like to cancel your account please log in to your domain
    control panel and send us a message from via "email support"



    5. What method of payment can I use. - Top

    We accept Visa, Mastercard and American Express.

    Sorry, we do not accept checks to set up an account.

    6. Can I pay via check to set up an account. - Top

    We do not accept checks or money wires.
    Hosting accounts can only be set up via a credit card.

    [Search our FAQs] - [Question Not Answered?]


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